From First Question to First Clean
Here is every step for each team, from the first question to the first clean, so you know what happens before anyone arrives. Not sure which team? Find your service.
01 / AirLuxeFor short-let hosts
For short-let hostsTaking bookings
From Check-out to Guest-Ready in Four Steps
Set up online and see your estimated price before you create an account. You’re charged per clean, 48 hours before each one, with no joining fee on Tier 1.
What’s in each tier? See AirLuxe plans
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Step 1 of 4
See if we’re a fit
A few short questions about your short-let. About 2 minutes.
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Step 2 of 4
Get your price
Tell us bedrooms, bathrooms and access, and see your price per clean before you create an account.
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Step 3 of 4
Connect your calendar
Link Airbnb, Booking.com or VRBO. Every check-out books its own clean, and we visit once to record your property.
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Step 4 of 4
We reset it. You get proof.
Our team does the full turnover and sends a timestamped photo report.
02 / OmniaLuxeFor businesses
For businesses
A Call, a Site Visit, Then Your Quote
Contracts for offices, builders’ cleans, shops, cafés and venues all start the same way. Every quote follows a site visit, so the price reflects your space, not a guess.
One-off clean after an event? Request a post-event clean
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Step 1 of 4
A 15-minute call
Tell us about your space and what matters to you. We arrange your site walkthrough on the call.
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Step 2 of 4
We visit your site
We walk the space and note layout, access and priorities.
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Step 3 of 4
Your plan and price
A written specification and an itemised quote. Builders’ cleans get a phased specification with an itemised quote for each stage.
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Step 4 of 4
Team briefing and start
We brief your dedicated team, with its named lead, and agree a start date.
03 / EliteLuxeFor private homes
For private homesComing soon
It Begins With a Private Conversation
EliteLuxe is new and taking a small number of founding clients. Its shape is still being set, deliberately, around them, so the first step is a conversation, not a form.
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Step 1 of 3
Email Us
Your email app opens to enquiries@kleanluxe.com with the subject filled in. Leave out the details of your home.
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Step 2 of 3
Talk Privately
We reply personally to arrange a short call. A confidentiality agreement is in place before any detail is discussed.
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Step 3 of 3
Agree the Plan
If it’s right for you, we agree a specification, assign a dedicated team and set a schedule around your household.
04 / After every clean
Compare all three servicesClean to What We Agreed
Cleared cleaners work to the checklist or specification you agreed.
Example 1-bed · Turnover report
Guest Ready- Checklist
- All items done
- Linen
- Changed and restocked
Issue logged with photo: dripping bathroom tap. Passed to you.
If something’s missed
Tell us within 24 hours
Counted from the end of the clean.
Send photos
Show us what was missed.
We come back, free
We put the missed items right, at a time that suits you.
What you can hold us to
AirLuxe
A photo report after every clean
OmniaLuxe
Cleaned to your written specification, with a named lead
EliteLuxe
Intended: one point of contact and one consistent team
Your Team, Your First Step
Talk to a person
Call 020 3866 0830 (by appointment) or send us a message: we’ll get back to you within 24 hours.
Don’t know what you need?
Find your service in a few clicks.
Pick your situation, then answer one more question.
Start with one questionNot convinced yet?
There’s a team for every kind of space.
Compare our services
Plans changed?
48hours’ notice
is all we need to move or cancel a clean, free of charge.
